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FREQUENTLY ASKED QUESTIONS...

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WHAT AREAS DO YOU COVER?

I am based near East Meon, Hampshire and cover Petersfield, Liphook, Haslemere, Horndean, Clanfield, Alton, Alresford, Wickham, Bishops Waltham, Fareham, Stubbington and all the surrounding towns and villages.

IS IT A MESSY JOB?

Not as messy as you might think!  I use plenty of dust sheets and a powerful HEPA filtered vacuum to ensure that soot and debris does not enter your property.  I will leave your stove or fireplace clean and tidy.

HOW LONG DOES IT TAKE?

Ordinarily, it will take around an hour to sweep a chimney thoroughly.  This includes carrying out any minor jobs such as stove rope reattachment and cleaning the stove glass.  If there are any problems or blockages, it can sometimes take longer.

WHAT DO I NEED TO DO BEFORE YOU ARRIVE?

Please make sure your fireplace or stove is unmade and has cooled down.  Remove any breakable items and furniture away from the fireplace, leaving me at least 2 meters of space in which to work if possible.

ARE YOU INSURED?

Yes, I am insured with Axa and have public liability insurance for up to 3 million pounds, as well as professional indemnity insurance.

HOW OFTEN MUST I HAVE MY CHIMNEY SWEPT?

It depends upon the type of fuel you burn and how often you use your stove or fireplace.  Stove and flue installers recommend the following...

Smokeless fuel - at least once a year

Wood and/or bituminous coal - quarterly

Gas or oil - yearly

I find that most people burning wood or smokeless fuel during only the winter months normally require a sweep once a year, or twice in exceptional circumstances.  If you live in a thatched property, check the requirements of your insurer. 

WHY DO I NEED TO HAVE MY CHIMNEY SWEPT?

Regular and careful sweeping by a professional sweep will prolong the life of your flue and appliance, and help it to burn more efficiently and reduce emissions. Without sweeping, soot and/or tar will build up, reducing the diameter of your flue and increasing the risk of a chimney fire.  A blocked chimney can also cause dangerous carbon monoxide gas to enter your property.  Some insurance companies now insist upon proof of your chimney being swept, and if you live in a thatched property, you must also have your flue inspected regularly using CCTV equipment.

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